U.S. Citizen Services
Important Reminder: Starting January 5, 2015 the Embassy in Kuala Lumpur requires appointments for all routine notary and passport services. Please bring your appointment confirmation sheet and arrive at the embassy 10 minutes before your appointment time.
Please visit our website at: https://evisaforms.state.gov/acs/default.asp?postcode=KLL&appcode=1 to make an appointment for all services including notary services, authentications, passport renewals, Consular Report of Birth Abroad (CRBA) and additional visa pages.
Those people picking up passports, Federal Benefits checks/ correspondence, or submitting additional information in relation to a Consular Report of Birth Abroad do not need to make an appointment.
For emergency services, questions or additional information, contact us via e-mail at KLACS@state.gov or call 03-2168-5000 (from within Malaysia) or 60-3-2168-5000 (from outside Malaysia)
We also encourage all Americans residing or traveling abroad to register with the nearest U.S. Embassy. The service is free and fast, and allows us to get in touch with you in an emergency, and provide information on security conditions and upcoming events of interest to Americans. You can help ensure your own security by monitoring this site and U.S. Department of State's travel website for updated information about conditions in Malaysia and around the world.
Still cannot find what you are looking for? Check our A to Z index.
Systems issues that have affected the Department of State’s ability to issue visas are being resolved; all applicants can schedule appointments as normal. Pending visas have been issued and dispatched to the courier. For questions regarding document delivery or pick-up, please call 2788-5000 or visit www.ustraveldocs.com/my. We greatly appreciate your patience during this outage.
Register with the Embassy
- Whether you reside in Malaysia or are just visiting, please consider registering with the U.S. Embassy.
Can you travel on your passport?Many countries require that your U.S. passport have as much as 6 months validity remaining for entry. If you passport doesn't have the required validity, your vacation could become a staycation! Watch this VIDEO!
- Beware of scams! Don’t send money to people you haven’t met in person claiming to be in trouble in Malaysia. Click here for more info.
New and Noteworthy
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