Embassy of the United States Kuala Lumpur, Malaysia

Beginning November 15, 2011, all non-emergency consular services will be available by appointment. This will assist us in providing prompt and efficient consular services to American Citizens residing in Malaysia. Walk-in services continue as before, but those with appointments will be given first priority.

All applicants for U.S. passports must apply in person. The U.S. Consulate can neither receive applications nor return passports by mail.

To serve you better, please request an appointment for the service you need via e-mail before you come to the Embassy. By doing this, we can ensure that you'll have all the necessary forms, document and/or other items needed to process your request in the shortest amount of time. To schedule an appointment, please e-mail KLACS@state.gov and include your name and local contact number in the body of the e-mail.

For Passport Renewal - Write "Passport Renewal" on the subject line and include your name and local telephone number in the body of the e-mail. Explain if it is adult or child renewal and how many passports are being renewed.

For Visa Pages - Write "Visa Pages" on the subject line and include your name and local telephone number in the body of the e-mail and how many passports needs visa pages.

An appointment signifies the time when an applicant should appear at the Embassy entrance for security screening. Applicants should plan to spend at least an hour or so at the Embassy.

Passport services are available to the general public from 9:00 - 11:00 a.m., Monday through Friday, except on Malaysian and American holidays.

Except in cases of genuine emergency requiring immediate travel, U.S. passports are produced in the United States and sent to our Embassies/Consulates overseas by express mail.  For that reason, it takes about two weeks for passport applications to be processed.  Please apply far enough ahead of your planned trip to receive your new passport in time.  Travel for tourism or business is not a sufficient reason to issue an emergency passport.

If you have a bona fide emergency and need to travel immediately, call us at 03-2168-5000.

We will not cancel your existing passport until your new one arrives.  But consider: (a) Malaysian authorities occasionally deny entry to foreigners whose passports are not valid for at least six months.  (b) You may need to have your Malaysian visa, entry stamp or residence card re-issued after receipt of a new passport.  This may take significant time.

Please Note:  All children under 16 who apply for U.S. passports must appear in person together with both parents. The child's birth certificate listing both parents' names is also required. Other documentation may be requested.

Also Note:  When traveling, we recommend you carry a photocopy of your passport separately from your passport.  In the event of loss or theft, the copy will facilitate issuance of an emergency passport.

Application Instructions.  (Note: We do not process passports in Malaysia by mail.  If the instructions below tell you to mail your passport or application, it only means you do not have to appear personally.  You can have a trusted friend or family member apply for you, but all items should be hand-carried to the Embassy during our Passport Services hours.)

• General Passport Information
• First-Time Applicants
• Passport for a Minor (under age 16)
• Special Requirements for Minors Aged 16 and 17
• Renew Your Passport (age 18 and over)
• Replacing a Lost or Stolen Passport
• Replacing a Mutilated or Damaged Passport.  Follow the instructions for first-time applicants; bring the damaged passport and be prepared to explain the circumstances causing the damage.
• Correcting or Changing Information in Your Passport
• Adding Visa Pages to a Passport
• Replacing a Limited Validity Passport
• Family and Children's Passport Issues
  
  

If you already know the forms you need, you can access them directly:

• DS-11 -- First time applicants, minors, applicants replacing lost/stolen/mutilated passports
• DS-82 -- Adult renewals
• DS-3053 -- Consent of absent parent
• DS-64 -- Statement of lost or stolen passport
• DS-4085 -- Application for additional visa pages
• DS-5504 -- Name change, data correction and replacement of limited passport