New and Noteworthy
Citizen Services
Hours & Location
Office Hours & Locations
To serve you better, please request an appointment for the American Citizens Service (ACS) you need via e-mail before you come to the Embassy. By doing this, we can ensure that you'll have all the necessary forms, documents and/or other items needed to process your request in the shortest amount of time. To schedule an appointment please e-mail KLACS@state.gov (put "ACS" in the subject line, including your name and local contact number in the body of the e-mail).
Passport services are currently available Monday through Friday, from 9:00 - 11:00 a.m., except on American and Malaysian holidays.
Consular Reports of Birth are available by appointment only. Please call 603-2168-5000 or e-mail KLACS@state.gov (put "ACS CRBA" in the subject line) to schedule an appointment.
Notarial services are currently available Monday through Friday from 9:00 – 11:00 a.m., except on American and Malaysian holidays.
Federal Benefits services are currently available Monday through Friday from 9:00 - 11:00 a.m., except on American and Malaysian holidays.
Security at the Consular Section
All official facilities are mandated to use access control procedures for all visitors and their handbags and packages. No luggage, electronic or photographic equipment is permitted in our waiting room or on other Embassy premises.
Key Contact Information
Embassy telephone:
03-2168-5000 (direct dial from the USA: 011-60-3-2168-5000)
Consular FAX:
03-2148-5801 (direct dial from the USA: 011-60-3-2148-5801)
Website:
http://malaysia.usembassy.gov
E-mail address:
klacs@state.gov (put "ACS" in the subject line.)
Address:
376 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
Useful Links